Privacy Policy – Escape Readz Publishing

Last updated: October 19, 2025

1. Introduction

Escape Readz Publishing (“we”, “our”, “us”) operates the online store at https://www.escapereadz.com (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website, create an account, purchase our products, or use our services. This Website is operated from Germany but.

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you:

  • Create a customer account
  • Place an order for eBooks or memberships (Escape Plus)
  • Contact us via email or contact forms
  • Subscribe to updates or newsletters (if available)

This information may include:

  • Name
  • Email address
  • Billing address
  • Country/region
  • Order details and purchase history

2.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically by our systems and by WooCommerce, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Website
  • Referring pages or links

This technical information is used for security, website performance, troubleshooting, and basic analytics.

2.3 Payment Information

Payments are processed by third-party payment providers such as PayPal and Stripe. We do not store or have direct access to your full credit card number or other highly sensitive payment details. Information entered at checkout may be processed and stored by the respective payment provider according to their own privacy policies.

2.4 Download Logging & IP Address Collection (Digital Products)

When you purchase and download eBooks, WooCommerce automatically logs:

  • Date and time of the download
  • The downloaded file or product
  • The associated order ID and customer email
  • The IP address used to perform the download

This data verifies successful delivery, protects our content from unauthorized sharing, and helps detect fraud or misuse. We may provide this information to law enforcement if required by law or in cases involving fraud or digital piracy.

2.5 Membership Data (Escape Plus)

If you subscribe to Escape Plus, we may collect additional information such as:

  • Membership plan and status
  • Start and renewal dates
  • Access and usage details

We use this data to provide member-only content and maintain system security.

3. How We Use Your Information

We use personal information for the following purposes:

  • Processing and fulfilling orders
  • Providing access to digital products and memberships
  • Managing your customer account
  • Responding to inquiries and customer support requests
  • Improving and securing our Website and services
  • Preventing fraud or unauthorized content sharing
  • Complying with legal obligations

4. Cookies and Similar Technologies

We use essential and functional cookies to enable core features such as login, shopping cart, and checkout functionality. Certain cookies may also be used for basic analytics or performance monitoring.

Cookies can be controlled or deleted through your browser settings. Disabling essential cookies may impact website functionality.

5. Third-Party Services

We may use external service providers for:

  • Website hosting
  • Payment processing (PayPal, Stripe)
  • Email or newsletter delivery
  • Analytics or performance tracking

These service providers process information on our behalf and are required to keep it secure. We do not sell your personal information.

6. Data Retention

We retain personal information only for as long as necessary for:

  • Order fulfillment and service provision
  • Business and accounting records
  • Legal compliance
  • Dispute resolution and contract enforcement

7. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of online transmission or storage is fully secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our Website and products are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Parents or guardians may purchase books or memberships for minors and must supervise usage.

9. International Data Transfers

The Website operates on servers located in Austria (Vienna). By using the Website, you consent to your data being transferred to and processed in Austria or other countries outside your residence. Data protection laws in these countries may differ from your own.

10. Your Choices and Rights

Depending on your region, you may have rights to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications

To exercise your rights, contact us using the details in the “Contact Us” section. We may verify identity before responding.

11. Links to Other Websites

This Website may contain links to external websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last updated” date shows the most recent version. Continued use of our Website constitutes acceptance of any updates.

13. Contact Us

Escape Readz Publishing
Email: hello@escapereadz.com
Website: https://www.escapereadz.com